![]() ![]() I own a travel agency in Australia and will be sending all future clients your way. and the tour was fantastic.don't bother with glacier guides, they really don't care about you. Also rang in the afternoon as he had an earlier spot available. ![]() The magnificent Franz Josef Glacier is widely regarded as the gem of New Zealand's West. We offer a range of glacier hiking trips and experiences that will allow you to see ice formations firsthand. The guy at the desk bent over backwards and managed to get us on a trip the next day. Franz Josef Glacier Guides gives you the opportunity to experience the most spectacular glacier environment available to the general public. Luckily for us we decided to pop into a place in the main street called glacier country helicopters what a difference. On your journey you may encounter features that accentuate the popular blue ice experience, regarded as a ‘trip highlight’, whilst surrounded by soaring seracs (ice towers), reaching up to 40m tall Revel in an exciting combo of a thrilling helicopter ride and a hike across the majestic wonder of the Franz. I mentioned that previously she said 8am and she claimed this wasn't the case.we were extremely disappointed with her whole attitude. We then popped back in an hour later to ask if we could be added to a waiting list and the girl just said, oh I suppose we can do that.why not offer in the first place? She then said it left at 9am which was too late for us. No offer to look for an alternative, it was pretty much, see you later.get your money back through your travel agent. There was an 8am that would have suited our plans. You have my number, why not call? We were then told everything the next day was full. The girl said, we were just about so send an email. Our flight was cancelled due to bad weather and although really disappointing this is not the reason for the 1 star review.we only found out about the cancellation when we arrived to check in. ![]()
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